FREQUENTLY ASKED QUESTIONS
As enthusiasts ourselves, we understand that you might have questions about our processes, from breaks to shipping and everything in between.
To help clarify any uncertainties, we’ve compiled a comprehensive FAQ section. This resource is designed to answer the most common questions we’ve received, ensuring you have all the information you need to fully enjoy your experience with us.
— The Huddle FC
A box break is a method of opening a sealed box of trading cards where multiple participants buy spots to receive cards from that box. Each participant typically gets a specific team or a random selection of cards.
To join a box break, simply visit our website, choose the break you want to participate in, and purchase your spot. Once all spots are filled, we’ll schedule a live break session.
Cards are typically assigned based on the team associated with each spot purchased. If you buy a spot for a specific team, you will receive all cards from that team in the break. If in the small chance two buyers are entitled to the same card, the owner will be determined at random.
Cards are usually shipped within 2-4 business days after the break has concluded. You’ll receive a tracking number via email once your package has been sent out.
If you miss a live break, no worries! All breaks are recorded and available for viewing on our social media channels. You can watch the entire break and see what cards you received.
All sales are final. We do not accept returns, so please ensure you are comfortable with your purchase before participating in a break.
While we strive to provide an exciting break experience, we cannot guarantee specific hits or card values. Each break is random, and results will vary.
Yes! We offer personal boxes for purchase. You can open a box on your own, and we will provide you with all the cards from that box.
You can reach our customer support team through the contact form on our website, or by emailing us directly. We aim to respond to all inquiries within 24 hours.